Regulatory documents

Documents, policies & compliance

Overview of the key regulatory, contractual and compliance documents governing Project Collect. Copies are provided on request to prospective and existing business clients.

Authorization & corporate

CNB authorization – summary

Summary of the authorization held by Project Collect s.r.o. under Czech legislation supervised by the Czech National Bank.

Available on requestRequest document

Entry in the CNB public register

Reference to the public entry in the register maintained by the Czech National Bank.

Available on requestRequest document

General Terms & Conditions

Contractual framework applicable to onboarded business clients.

Available on requestRequest document

Policies

Complaints handling procedure

How complaints are received, processed and escalated, including statutory deadlines.

Available on requestRequest document

AML / CFT policy summary

Public summary of the anti-money-laundering and counter-financing of terrorism programme, KYC standards and monitoring.

Available on requestRequest document

Information security overview

Overview of technical and organisational measures protecting client data and transactions.

Available on requestRequest document

Compliance & data

Privacy policy (GDPR)

How personal data of clients, representatives and website visitors is processed under GDPR.

Available on requestRequest document

Data Processing Agreement (DPA)

Template DPA available to clients who require a written data-processing arrangement.

Available on requestRequest document

Documents are shared under NDA where appropriate and only to verified business contacts.

Need a specific document not listed here?

Contact compliance

This page is maintained by Project Collect s.r.o. and lists the categories of documents available. It does not constitute independent certification. The definitive version of every document is the one provided directly to the client.