Regulatory documents
Documents, policies & compliance
Overview of the key regulatory, contractual and compliance documents governing Project Collect. Copies are provided on request to prospective and existing business clients.
Status & company
Small-scale e-money issuer status – summary
Summary of the status of Project collect s.r.o. as a small-scale electronic money issuer registered by the Czech National Bank.
Available on request Request documentEntry in the CNB public register
Reference to the public entry in the register maintained by the Czech National Bank.
Available on request Request documentGeneral Terms & Conditions
Contractual framework applicable to onboarded business clients.
Available on request Request document
Policies
Complaints handling procedure
How complaints are received, processed and escalated, including statutory deadlines.
Available on request Request documentAML / CFT policy summary
Public summary of the anti-money-laundering and counter-financing of terrorism programme, KYC standards and monitoring.
Available on request Request documentInformation security overview
Overview of technical and organisational measures protecting client data and transactions.
Available on request Request document
Compliance & data
Privacy policy (GDPR)
How personal data of clients, representatives and website visitors is processed under GDPR.
Available on request Request documentData Processing Agreement (DPA)
Template DPA available to clients who require a written data-processing arrangement.
Available on request Request document
Documents are shared under NDA where appropriate and only to verified business contacts.
Need a specific document not listed here?
This page is maintained by Project Collect s.r.o. and lists the categories of documents available. It does not constitute independent certification. The definitive version of every document is the one provided directly to the client.